1. If prompted to 'Allow' location, find other devices, or notifications choose 'Allow' for all prompts.
2. Refresh each of your POS stations. If a red banner appears stating the POS failed to connect to your cardswipe, reboot your cardswipe by holding the yellow and # buttons together on the pin pad until it reboots. Wait for the reboot to finish and then Refresh the POS again.
(IF Cardswipe connection issue continues, Exit the Revel POS App, Open the iPad Settings App, and scroll down to Revel POS. Toggle 'Local Network' to ON)
Re-open the Revel POS App and Refresh again. Text or Call 469-212-7199 if the issue continues after this.
3. Verify that the KDS are speaking to your POS. If KDS is stating it is not on the correct version after a scheduled POS Update, open Chrome or Chromium on the KDS and visit https://revelsystems.com/kdsandroid/. You can download and install the new KDS software from here. Tap the blue Download button to start the download. If this does not work, copy the Download Link shown with the orange arrow and paste it into your browser address bar. This will download the KDS app to Install and Open it on your KDS.
Refresh your Main POS once the new KDS App is installed. Orders should sync up after this.
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