What actually happens when you close out, and what to do if something goes wrong.
The normal flow
- Running End of Day captures your credit card payments. The processor then batches them overnight (around 3–4am), which is when the money starts moving toward your deposit.
- If you forget to run EOD, the system auto-captures at ~3:30am and batches anyway — you're covered, but running EOD properly keeps your reports clean.
Before you run EOD
- Close or void all open orders. Open, unpaid orders carried across days will throw off reporting.
- Enter all tips first. After batching, tip fixes require a processor adjustment that can take up to 14 days.
- Bar tabs with pre-authorizations should be closed out before EOD to avoid capture conflicts.
Speed tip
You can capture payments periodically throughout the day to make the EOD process faster at close.
Deposit doesn't match?
Send us the date and the report you're comparing against. We can pull the batch details and track down discrepancies with the processor.
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